FAQ

Q: What is interCLICK?
A:
interCLICK is a software company focused on digital advertising technology and services. Powered by Open Segment Manager (OSM), digital advertising's most effective audience targeting engine, interCLICK executes customer segmentation strategies, connecting agencies and brand marketers with their most valuable audiences in brand-safe environments, at unprecedented scale.

Q: Why is OSM important?
A: OSM is the first technology that is built specifically to resolve three fundamental issues facing the industry: an inability to scale data-enabled advertising effectively, difficulties in combining targeting data across all online and offline sources, and an inability to predict the true effectiveness of that data. OSM aggregates facts across myriad data sources and, using a new mode of analysis, reveals how different facts impact campaign performance. With the ability to execute on the best-performing data, agencies and marketers spend their budget wisely and generate the best possible results. It's an unprecedented capability, and it marks a true turning point in digital advertising.

Q: What are data "facts"?
A:
Facts are any variables that comprise audience segments. Within a broad segment of, for example, in-market sedan shoppers, there are myriad granular details--different makes and models, user interaction with different creatives…the list goes on. By breaking down broad segments from multiple providers and testing potentially millions of different fact combinations on real inventory, OSM reveals which facts deliver the most value for a given campaign and helps clients execute based on that value.

Q: What types of campaigns can I run with interCLICK?
A:
interCLICK runs a large variety of performance driven marketing campaigns on a Cost Per Thousand (CPM) basis.

Q: What is the typical campaign investment with interCLICK?
A:
Costs vary depending on the type of product or service being promoted. A Sales rep will work with you to determine how to achieve your campaign goals. Our campaign minimums are $10,000 per month.

Q: Will interCLICK accept any advertiser?
A:
interCLICK is extremely particular about which Advertisers and offers can run across the network.

Q: Are there any campaign setup fees when working with interCLICK?
A:
There are no setup fees. All campaigns will be implemented within 24 hours.

Q: Does interCLICK extend credit to advertisers?
A:
Advertisers who want credit terms must provide interCLICK full credit history including bank contacts, references and other necessary historical payment data for us to make a decision on credit extensions. Generally, a new Advertiser will pre-pay for the test campaign after which we can determine if we will extend them credit for future campaigns.

Q: Can I cancel my campaign at anytime?
A:
Yes. Again, at interCLICK there is no risk, just results. We provide Agencies and Advertisers with a 24 hour cancellation policy, however, you must notify us in writing (email is acceptable).

Q: Does interCLICK gather personally identifiable information about website users?
A:
No. For details please see our Privacy Policy.

Q: How do I join the interCLICK network?
A:
Fill out the Contact Form and one of our Sales Reps will be in touch within 24 hours.

Q: How often are reports updated?
A:
In real-time.

Q: Where is interCLICK located?
A:
interCLICK is headquartered in New York City, NY. Please visit the Contact Page for more details.

Q: How can I get a job at interCLICK?
A:
If you think you have what it takes to be part of the interCLICK team, please send us an email via the automated contact form. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it.